Terms & Conditions
1. Introduction
Welcome to Xtreme+ (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website www.xtremeplus.com and the purchase of products listed on it. By accessing the website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
2. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
3. Eligibility & Account Registration
Customers must register for an account before making purchases. Guest checkout is not permitted.
You are responsible for maintaining confidentiality of your login credentials and any activity conducted under your account.
Misuse, fraudulent activity, or breach of these Terms may result in suspension or termination of your account.
4. Products
We sell both new and refurbished consumer electronics sourced via distributors and wholesalers.
Refurbished products will be clearly labelled and may carry different warranty conditions, disclosed on product listings.
We strive for accuracy in descriptions and images; however, variations may occur.
5. Pricing & Payments
Prices are displayed in USD (base currency) and may be shown in the customer’s local currency, where supported.
Payment methods include Debit/Credit Cards, PayPal, Buy Now Pay Later (BNPL), and other gateways (as available).
Payment must be authorised at the time of order placement.
Customers are charged in their local currency (exchange rates may apply).
We reserve the right to cancel orders at our discretion where misuse, fraud, or errors are suspected.
6. Orders & Acceptance
Order confirmation emails acknowledge receipt but do not constitute acceptance.
Acceptance occurs only upon dispatch of the product.
We reserve the right to refuse or cancel orders for reasons including stock unavailability, pricing errors, or payment issues.
7. Shipping & Delivery
We provide worldwide shipping, excluding sanctioned countries.
Estimated delivery times vary by region; delays may occur due to customs clearance, strikes, or force majeure events.
Customers are responsible for any customs duties, import taxes, or local regulatory fees imposed by their jurisdiction.
Risk passes to the customer upon delivery; title transfers only after full payment is received.
8. Returns, Refunds & Cancellations
Some products (e.g. hygiene-sensitive items, opened software, digital downloads) are non-returnable.
Refunds are made to the original payment method, minus applicable restocking, handling, or shipping fees.
Order cancellations must be made prior to dispatch; otherwise, they will be treated as returns.
These rights apply subject to local consumer laws in your jurisdiction and do not affect statutory rights under HK law.
9. Warranty
Warranty coverage varies by product:
- Manufacturer warranty (if applicable).
- Store-provided warranty (as stated on product listing).
Warranty does not cover accidental damage, misuse, or unauthorized repairs.
10. Limitation of Liability
Xtreme+ shall not be liable for:
- Indirect, incidental, or consequential damages (including loss of profits, data, or goodwill).
- Delays caused by customs, natural disasters, or third-party courier disruptions.
- Losses arising from unauthorized account access due to customer negligence.
Our total liability is limited to the amount paid for the specific product purchased.
11. Intellectual Property
All content on www.xtremeplus.com, including text, graphics, trademarks, and design elements, is the property of Xtreme+ or its licensors. You may not reproduce, distribute, or modify any content without prior written consent.
12. Prohibited Uses
You agree not to use our website for:
- Illegal, fraudulent, or misleading purposes.
- Interference with website functionality, servers, or security systems.
- Misrepresentation of identity or payment information.
13. Amendments
We may update these Terms at any time without prior notice. The latest version will always be published on www.xtremeplus.com. Continued use constitutes acceptance of the updated Terms.
14. Contact Us
For queries, please contact us:
Email: info@xtremeplus.com
Phone: [Insert Number]